Introduction

Welcome to “Alchemy of aroma”. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://alchemyofaroma.com or make a purchase from us.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

Information We Collect

Personal Information

When you visit our Site, make a purchase, or contact us, we may collect the following personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Payment Information: Credit card details, billing address, and other payment-related information.
• Account Information: Username, password, and other information related to your account.
• Order Information: Details of the products you purchase, including order history.

Non-personal Information

We may also collect non-personal information that does not directly identify you, including:

• Browsing Information: IP address, browser type, operating system, access times, and pages viewed.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies.

How We Use Your Information

We use the information we collect for the following purposes:

• To Process Transactions: To process your orders, manage payments, and provide customer service.
• To Improve Our Services: To analyze and understand how our Site is used, to enhance user experience, and to develop new features and products.
• To Communicate With You: To send you updates about your order, respond to your inquiries, and provide information about our products and promotions.
• For Marketing: To provide you with promotional materials and personalized content based on your preferences, subject to your consent where required by law.
• To Ensure Security: To detect and prevent fraud, unauthorized access, and other security issues.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring company.

Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is stored on secure servers and protected by industry-standard encryption technologies. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccuracies in your personal information.
• Deletion: You have the right to request that we delete your personal information.
• Objection: You have the right to object to the processing of your personal information for certain purposes.
• Withdrawal of Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at info@alchemyofaroma.com.

Cookies

Our Site uses cookies to enhance your browsing experience. Cookies are small data files that are placed on your device when you visit a website. You can choose to disable cookies through your browser settings, but this may affect the functionality of the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our Site. Your continued use of the Site after such changes constitutes your acceptance of the revised Privacy Policy.

Contact us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Alchemy of aroma
info@alchemyofaroma.com

Last updated: 2024.05.19

By using our Site, you acknowledge that you have read and understand this Privacy Policy.